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Email FAQs
Can I order additional mailboxes?
If you require more mailboxes than come with your plan, don't worry. You can add additional mailboxes to your current plan. Please visit our addons section for details.What is the maximum space allowed for each plan?
All mailboxes receive 5MB of space, which includes items stored in the deleted items and sent items folders. If you choose to download your email to a desktop program such at Outlook, this mailbox space will provide ample capacity for you. Additional space may be added.Is there a size limit on sending email attachments?
Yes. All messages delivered must be smaller than 5MB. If you have a large attachment to send, you may want to try to zip it using WinZip or a similar zip program.Is there a limit to how many recipients I can have for one email? For example, if I want to send an email to 100 people, can I do that?
You may send the same message to 50 people simultaneously. If you wish to send a message to more than 50 people at once, you can do so by either sending multiple emails and/or using a coding language to create a mailing script. CFXHosting limits the number of people that you can send a single email to in an effort to minimize SPAM.How long do you keep the "Deleted Items" on your mail server?
If you choose to access your email via Outlook, Eudora, etc., CFXHosting does not delete any of the "deleted items" that you have downloaded. If, however, you choose to access and store your email via the web console at "http://mail.domain.com", we will occasionally delete items from the "Deleted Items" folder. To ensure that you do not lose any necessary email, move critical items out of your "Deleted Items" folder on a regular basis. You may choose to create a special folder in your Inbox to keep these messages in. Simply login to your mailbox, go to "Folders" and choose the "Create Folder" button.Please note: Any mail you keep stored on our email server, including deleted and sent items, rather than downloading it to Outlook, Eudora, etc., counts against the email quota associated with your hosting plan.
Can I point my email to another server outside of CFXHosting's network?
Yes, you can host your email account at another location besides our mail servers. To do this you will need to have the Mail (MX) record changed for that domain so that it points to the correct mail IP address. Visit your control panel to request this service.Do you provide any support for maintaining and administering mailing lists and/or subscriber lists?
No. Due to SPAM concerns, we do not support mailing lists.